House Policy ~ Overview
This policy document informs and guides Committee Members, Responsible Persons, Bar Staff and all Patrons about IFC beliefs relating to:
· the management of alcohol
· what behaviour is unacceptable at the IFC
· action that will be taken to address unacceptable behaviour at the IFC,
· the provision of a safe and healthy environment for all.
It is the policy of the Imperial Football Club Inc. (IFC) to serve patrons in a responsible, friendly and professional manner.
Staff will not serve any person under the age of 18 years.
Staff will not serve people who are intoxicated / drunk, disorderly or offensive.
Unacceptable behaviour at IFC includes pushing excessively, fighting, wrestling, causing distress to other patrons, mistreating the club furniture/facilities, or taking part in undesirable and inappropriate acts e.g. placing other patrons at risk through unsafe activities etc.
Whether a person/people are intoxicated or not, if a person or people take part in unacceptable behaviour an IFC Committee member/Responsible Person/Bar Staff will follow the process outlined below, address the situation and to diffuse or avoid escalation of dilemmas.
The offending person/people will be asked by a committee member/responsible/bar staff to tone it down depending on the nature and possible consequences of the incident.
The offending person/people will be refused service of alcohol. If it is considered that the offender may be intoxicated, they will be offered water, food and transport home via a ride from a taxi, friend, club person/member.
They will be asked to leave the premises and offered a taxi or ride home from the committee, responsible person or friend.
Should the offender fail to leave the IFC premises:
a) they will be warned that the Police will be called if they do not leave in a taxi or with a committee person, responsible person or friend.
b) If the offender still does not leave the Police will be called to remove the persons from the IFC premises.
c) the offender will be barred from the IFC for a period of time at the discretion of the Committee member/responsible person/bar staff.
NOTE: All incidents that reach the 3rd Breach will be recorded on the Club Incident Register.